Lorion Enterprises LLC, doing business as ORVY ("ORVY," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, iOS application, Android application, and related services (collectively, the "Service").
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not access or use our Service.
ORVY users can permanently delete their account and associated data directly in the app.
If you cannot access your account, email contact@orvy.app from the email address associated with your ORVY account and use the subject Account Deletion Request. We may need to verify account ownership before processing the request.
Deletion removes your ORVY account and associated profile information, tasks, goals, schedules, habits, meal and weight records, health and wellness entries, journal entries, AI chat history, assessments, progress statistics, achievements, saved content, voice-message records, support submissions, and other user-generated content stored by ORVY.
Active account data is deleted when the in-app deletion process completes. Residual copies may remain in protected backups for up to 90 days before being overwritten. We may retain limited transaction, fraud-prevention, security, or legal records for longer when required by applicable law. Subscription and transaction records held independently by Apple, Google, or another payment provider are governed by that provider's retention policy.
Deleting your ORVY account does not automatically cancel an active app-store subscription. Cancel the subscription through Apple or Google before deleting your account to prevent future charges.
You can delete individual items—such as tasks, goals, journal entries, chat history, meal or weight records, and other saved content—using the delete controls within the relevant ORVY feature. You may also email contact@orvy.app to request deletion of specific data without closing your account.
Health data you enter is used exclusively to power your personalized experience within ORVY. We do not sell this data to third parties.
If you use voice input features, we process your voice recordings to convert speech to text. Voice data is processed in real-time and not permanently stored unless you explicitly save the transcribed content.
We do not sell your personal information.
We may share your information only in the following circumstances:
We share data with trusted third-party providers acting on our behalf, including:
These providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose information if required by law, court order, or valid government request.
In a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
We may share information with third parties when you have given explicit consent.
The following data types may be collected and linked to your identity:
The following data may be collected but not linked to your identity:
We implement appropriate technical and organizational measures to protect your information, including:
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain personal information while your account is active and as needed to provide the Service. When account deletion completes, active account data is deleted; residual backup copies may remain for up to 90 days. Limited transaction, security, fraud-prevention, or legal records may be retained longer where required by applicable law. See the Account and Data Deletion section above for the deletion process and a detailed description of affected data.
California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise your rights, contact us at contact@orvy.app.
If you are located in the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing and the right to lodge a complaint with your local data protection authority. Our legal basis for processing is your consent and the performance of a contract with you.
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@orvy.app, and we will delete such information from our systems.
Users between 13 and 18 must use the Service under the supervision of a parent or legal guardian.
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings, though doing so may affect functionality. Types we use:
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated terms.
For questions, concerns, or privacy requests, contact us at:
Lorion Enterprises LLC
Doing Business As: ORVY
Email: contact@orvy.app
By using ORVY, you acknowledge that you have read and understood this Privacy Policy and consent to its terms.